How Plexflow Saw 20% Platform Growth After Choosing VoPay

Intro

Plexflow is a property management platform designed to help property managers and landlords manage properties  more quickly, easily, accurately, and efficiently than ever before. However, as Plexflow's user base continued to grow, the organization quickly learned that navigating the complexities of rent collection remains a pivotal challenge in the real estate management sector. It is a critical task that remains highly inefficient and extremely labor-intensive.

Designed with the modern digital landlord in mind, Plexflow's Proptech solution was missing a key element: automated rent collection at scale Plexflow, wanting to establish themselves as a real estate technology disruptor, sought out VoPay’s API solution. By embedding the payment process into the UI of their existing software, they were able to introduce automation into the rental collection process, delivering an optimized experience for property managers and landlords alike.

The Problem

The property management software market is fiercely competitive, with every platform striving to gain an edge in a $3.04 billion industry. To stay ahead, innovation is key. Proptech platforms, like Plexflow must navigate various hurdles to deliver a positive user experience to retain customers and attract and grow their user base. This includes managing a high volume of financial transactions, lack of visibility payment traceability, and labour intensive manual reconciliation tasks.

Before enlisting VoPay's services, Plexflow’s users had to navigate a complicated rent collection process. In some case property managers were manually collecting paper cheques, and in others landlords and property management companies were putting an excessive amount of workforce hours towards manually tracking and reconciling rental payments.